Happy Holidays 2025 from Forcery

Salesforce Marketing + Agentforce Around the World

As 2025 comes to a close, we at Forcery want to say thank you—to our clients, partners, and the broader Salesforce community. Whether we worked together directly or crossed paths through events, sessions, or conversations around Agentforce or Next-Gen Marketing Cloud, Account Engagement, Pardot, and Agentforce, we’re grateful for the trust, collaboration, and curiosity that continue to fuel this work.
Tigh Loughhead's Forcery holiday marketing image featuring a cozy New York City living room with a glowing fireplace, Christmas tree, snowy skyline and Brooklyn Bridge outside the window, and a small blue-and-white robot agent beside candles under the Forcery logo and “Making MarTech Magic” tagline.

2025 turned into an epic year, and I was blessed with the opportunity to share Salesforce Marketing around the world, sharing how Next-Gen Marketing is evolving from our homebase in Manhattan New York City, across Cairo, Dubai, Albania, Lagos, Chicago, Philadelphia and San Francisco. Everywhere we went, the same questions kept coming up: how does Agentforce Marketing actually work, what does “Next-Gen Marketing Cloud” mean in practice, and how do teams move from AI ideas to real execution?

Forcery CEO Tigh Loughhead presenting at CairoDreamin 2025, discussing Agentforce Marketing and Salesforce’s Next-Gen Marketing Cloud with Trailblazer community members in Cairo, Egypt
I started the year by returning to Cairo, presenting at the foot of the Great Pyramids, and building on the momentum from helping launch the first CairoDreamin’. I presented on how Marketing Cloud Growth and Advanced—now part of Salesforce’s broader Next-Gen Marketing Cloud vision—are changing how campaigns are built directly on Salesforce Core. The energy from the Trailblazer community there set the tone for the rest of the year.

Throughout the year, I continued teaching with Trailhead Academy as a certified instructor while staying closely involved with Salesforce teams as Agentforce Marketing took shape. One highlight was being invited to preview and give feedback on Agentforce ahead of major launches—watching Salesforce move decisively from copilots to autonomous, action-taking agents was a real inflection point.

Tigh Loughhead presenting Agentforce Marketing on Salesforce Core at Albania Dreamin 2025, sharing Forcery insights on Marketing Cloud Growth and Marketing Cloud Advanced with the Trailblazer Community in Tirana Albania
From there, I joined the AlbaniaDreamin’ community to help marketers make sense of Salesforce’s expanding marketing portfolio—what still matters, what’s new, and how Next-Gen Marketing Cloud changes the way campaigns are designed and executed.

Tigh Loughhead presenting in Lagos, Nigeria, on Salesforce Marketing Cloud on Core and Agentforce Marketing with the Lagos Marketer Trailblazer Community.
In March, I had the chance to present to the Lagos, Nigeria Marketer Trailblazer Community. We focused on clarifying the differences between Marketing Cloud Engagement, Account Engagement, and the newer core-based platforms, and how Agentforce Marketing brings AI-native automation into the mix in a way that’s actually usable.

Forcery CEO Tigh Loughhead presenting “Agentforce for Marketers 2.0” at the NYC Agentforce World Tour, discussing Agentforce Marketing and autonomous agents for Salesforce marketing teams.In the spring, I brought those ideas to the NYC Agentforce World Tour with my session, “Agentforce for Marketers 2.0.” The room was packed, the questions were sharp, and it was clear marketers are ready to move beyond automation toward autonomous action.


Mid-year, I teamed up with Salesforce’s Guilda Hilare for an Agentforce Marketing Learning Camp session. We walked through real use cases for autonomous agents across both core and legacy platforms—showing how agents can take on repetitive marketing work across engagement, operations, and analytics so teams can focus on strategy.

At Dreamforce, I was honored to be speaking about the journey to earning Agentblazer Legend status alongside other early agentic practitioners. We focused moving past AI buzzwords to real-world outcomes—what it actually takes to design, test, and deploy autonomous agents using Agentforce, where things break, and how marketers and builders can avoid common pitfalls while creating real impact with agentic AI.

Just a couple of weeks ago, I was back on stage again at the NYC World Tour in December, closing out the year with a look at where Agentforce Marketing and Next-Gen Marketing Cloud are headed—and what marketers can start doing now, not next year.

Looking ahead, I’m excited to be speaking at Cairo Dreamin 2026 as part of a session on the future of Agentforce and Next-Gen Marketing, sharing lessons from the agentic journey—the late nights, the Flow debugging, the missteps, and the wins.

Thanks again for being part of Forcery’s 2025. I’m grateful for the conversations, the collaboration, and the momentum—and I’m looking forward to continuing the work in 2026.

Happy Holidays from Forcery

As we close out the year, the team at Forcery wants to extend our sincere thanks for your trust and collaboration. Whether we’ve worked together directly or you’ve been considering our AI-powered solutions for Salesforce Marketing Cloud, we appreciate the opportunity to be part of your journey.  Looking ahead to 2025, we’re excited for the possibilities that lie ahead and wish you continued success. If you’re looking to learn how to leverage enterprise value from enterprise technology, optimize your CRM or marketing automation org or just explore how the new Marketing Cloud Growth and Advanced products can support your goals, we’re here to help. Wishing you a peaceful holiday season and a prosperous New Year!Happy-Holidays-from-Forcery-NYC's premier marketing cloud account engagement salesforce partner and marketing technology leader.

Forcery’s 2024 in MarTech

As we look back at 2024, we are incredibly thankful for the incredible opportunity to work with Salesforce presenting Marketing Cloud around the world.

The first CairoDreamin’ 2024

In February, we traveled to Egypt helping launch the very first first CairoDreamin’ in our session Mastering Marketing Cloud Account Engagement. Helping train and upskill Trailblazers across the world is an incredible honor, as Salesforce continues to drive revenue for businesses globally.  Tigh Loughhead was asked again to speak in 2025 to speak about “Marketing Cloud Growth” and “Marketing Cloud Advanced in his session, From Acquisitions to Innovation: Exploring Salesforce’s New Marketing Cloud.

Trailhead Academy and helping launch “Agentforce”

We continued our work with Trailhead Academy throughout the year as a Certified Instructor for Trailhead Academy, teaching the Drive Sales with Account Engagement – PDX101 class for Salesforce.  In August, Tigh was asked to preview Marc Benioff’s Dreamforce keynote, providing feedback on marketing and brand positioning for the launch of “Agentforce” at Salesforce Tower in New York City.

Forcery Founder Tigh Loughhead at the Dreamforce keynote preview feedback session at Salesforce Tower NYC.

Marketing Cloud Growth and Advanced

The New York City Marketer’s Trailblazer Community was also active throughout the year, with our most recent presentation on Marketing Cloud Growth and Advanced just this October at our last user group in Midtown before the World Tour. If you’re interested in learning more about Salesforce’s “New Marketing Cloud” check out our presentation below or don’t hesitate to reach out.

Inaugural DubaiDreamin’ 2024

In November, we were incredibly lucky to be asked for our thought leadership again, this time in the United Arab Emirates at the inaugural DubaiDreamin’ conference, in a session “Mastering Marketing Automation: A Beginners’ Guide to Marketing Cloud Account Engagement.” The conference took place at the foot of the Burj Khalifa (the tallest building in the world), and brought Salesforce practitioners and learners from all throughout the Middle East.

Just this December, Tigh presented at the “Agentforce World Tour” in his packed session Discover Agentforce for Marketers: Autonomous Agents and Marketers Achieving Impact and Insight Together. Based on the popularity of the session, Salesforce reached out to ask us to submit for TrailheadDX (TDX) in March of 2025 in San Francisco, and watch this space; as there are a number of upcoming “Agentforce for Marketers” blogs and webinars we’re planning with Salesforce for 2025.

Forcery's Tigh Loughhead presents at the NYC World Tour in a packed session entitled The world of marketing technology is changing rapidly, and while there is uncertainty around the economy and automation in particular, one thing is clear: companies that leverage AI and marketing technology most effectively are poised to inherit the business success of the future.  …and we could not be more excited to be part of that future.

Thank you for being part of Forcery’s MarTech magic and we look forward to collaborating and “making MarTech magic” in 2025!